Frequently Asked Questions

  What are your payment options?
Paypal:
We accept Paypal. Stay secure and protected! PayPal uses data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud. Learn all about Checkout with PayPal here.

Stripe:
Pay with Creditcard secured by Stripe! Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Learn all about their security here.

Amazon Pay:
Use your Amazon account! Amazon Pay makes it simple for hundreds of millions of customers around the globe to check-in and check out using information already stored in their Amazon account.The customer experience is familiar and trusted. Learn all about the convenient, trusted way to pay here.
  How long does it take for my order to be processed?
From the time your order is placed and the date when you receive it, there are two processes to consider.

Fulfillment:
Standard fulfillment time is 2-7 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable.

Shipping:
You have several shipping options to choose from - they can range from within 1-8 business days (1-20 for international orders) depending on the courier and level of service you select.
  Are the packaging materials recyclable?
The poly bags used in our packaging are recyclable, biodegradable, 100% virgin polyethylene film, FDA and USDA compliant.
  What inks are you using for printing apparel?
Our apparel is created with the latest in garment printing technology. In addition, our inks are water based and eco-friendly. This makes the feel much softer than traditional screen printed shirts, but just as durable. We’re using CPSIA (Consumer Product Safety Improvement Act) compliant inks.
  Disclaimer about Direct to Garment
You may notice some discoloration or off white residue on your apparel. Do not worry! This is a special solution used for printing and can sometimes leave marks during the drying process. These are not stains and will wash off after the first wash cycle. Our apparel is created with the latest in garment printing technology. In addition, our inks are water based and eco-friendly. This makes the feel much softer than traditional screen printed shirts, but just as durable!
  How should I wash my printed garments?
We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options at an affordable price. The DTG ink in this process is different from the ink screen printers use.
Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process.
Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a hightemperature dryer settings can shrink the garment, as well as damage the print. In order for you to prolong the life of your apparel, we suggest following the care instructions below:
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
  How are mugs made?
Mug artwork is inkjet printed, using special dye-sublimation inks and transfer paper. After printing, the transfer paper is wrapped around the mug. The image on the transfer paper is mirrored. Heat and pressure is applied to transfer the image. Printed dye is mixed with the coating. The image then becomes part of the mug.
  Are your products eco-friendly?
We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% postconsumer recycled content and 0-30% secondary recycled content.

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 Money Back Guarantee 

You have the right to return the product within 14 days and get 100% refund or exchange (according to our Instructions for Cancellation.)
Please always include the Return Form you should get as link in your Confirmation Email. If you didn't received one please review your Spam folder or contact us to get one.